LionO360 FSM, or Field Service Management Software for Small Business, is a smart platform designed to enhance field operations and improve customer experience. This software automates routine tasks, allowing your field team to focus on providing excellent service to customers.
With LionO360 FSM, businesses can track their team’s performance through valuable insights, such as visit counts and customer feedback. The user-friendly dashboards display real-time data, making it easy to identify trends and adjust strategies accordingly.Efficient scheduling and smart route planning are essential features of LionO360 FSM. The software ensures your team visits the right locations at the right times, saving time and reducing travel costs. It also allows field representatives to gather important information while on-site by filling out questionnaires, enabling immediate feedback and better service.
Automatic report generation helps track performance and identify areas for improvement, allowing businesses to make informed decisions. The LionO360 mobile app also helps field teams find leads close to their locations, further optimizing daily activities.